Sending a Fax Using Consolidated Communications

Send/Receive a Fax Using Consolidated Communications

At Royal, sending and receiving of fax is done via the Consolidated Communication systems. We possess access 1 one FoIP (Fax Over IP) number that allows special users to send faxes via email.

In the event where a fax has to be sent out to another company, it will have to be done by Julia Fishback. Faxes will only be transmitted if the sender is [email protected]. In the Consolidated Communication admin portal, the fax number (916-226-2150) is configured with that email address.

Faxes can be sent by: 

1.  Opening Outlook and typing the 10-digit number at fax.consolidated.com in the To field. For example, [email protected] where 1234567890 is the number you are sending the fax to.
2. Attaching the document you want to fax.
3. Clicking on the Send button.

Any fax confirmations returned by the fax machine will be emailed to [email protected]. When other companies send faxes to 916-226-2150, it will also be received at [email protected].

Troubleshooting

If you run into any issues, you can call Consolidated Support at 916-786-6181. To connect with technical support, please follow the auto-attendant prompts. To make changes to the account, you will need a secure pin. This pin can be obtained from Jeff Randall.