This article will help you get setup quickly with CCI and WebEx phone system.
Setup your voicemail greeting if you have CCI desk phone
- Press the Home button and scroll down to Messages. Press the select button.
- Your temporary PIN code is 731388 and you will be prompted to change it to a new 6 digit code.
- Follow the prompts to setup your voicemail box.
Setup your voicemail greeting if you do NOT have a CCI deskphone
- Call your phone number
- When your voicemail greeting plays press the * key
- Your temporary PIN code is 731388 and you will be prompted to change it to a new 6 digit code.
- Follow the prompts to setup your voicemail box.
Setup your CCI Account - we are going to set a strong password before getting into WebEx.
- Open browser and navigate to the End User Portal
- Log in using your phone number with your CCI account like this - [email protected].
- Your temporary password is Bw1234@
- Once you are in the End User Portal you will need to update your password by pressing the Lock icon underneath Password. Please make sure it's strong and unique.
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Call Handling to Mobile Devices
- Call forwarding - Forward all calls directly to your mobile device
- Open browser and navigate to the End User Portal
- Log in using your phone number with your CCI account like this - [email protected].
- Use the strong password you set above
- Click on Call Forward Always
- Enter in your mobile number with area code (no 9 needed)
- WebEx - Install the WebEx Application on your
- Download WebEx to your mobile device
- When prompted to login into WebEx use your Royal Electric email address
- You will then re-directed to a CCI page - log in using your phone number with your CCI account like this - [email protected] and the new password you created above
Important URLs
Getting Started Videos - https://proconnect.consolidated.com/end-users-hub/getting-started-endusers/
Voicemail Guide - https://proconnect.consolidated.com/2021/01/04/voicemail-guide/
End User Portal Videos - https://proconnect.consolidated.com/end-users-hub/end-users/proconnect-user-portal-videos/
End User Portal Guides - https://proconnect.consolidated.com/end-users-hub/end-users/proconnect-user-portal-guides/
User Portal - https://myproconnect.consolidated.net/
Poly Edge E220 Guides - https://proconnect.consolidated.com/2023/06/16/poly-edge-e220-e320-e350/