Prerequisites







  • Know your iTunes username and password
    • If you are using [email protected] a backup and restore will not be possible and you will have to start your new iPad as a new device and you can skip the Existing Device section.
  • iOS device is up to date. Go to Settings > General > Software Update


Royal Owned iOS devices


  1. Power on the device
  2. Select your Language and Location
  3. Join a wi-fi network.
  4. At the Apps & Data screen select ‘Set Up as New iPad’
  5. If you see the message ‘Royal Electric will automatically configure your iPad’ then you can SKIP the Enroll in Meraki step.
  6. Log in your iTunes account. See notes below about iTunes accounts.
  7. At the Configure a Passcode screen press the Configurations button and select a 4 digit PIN. Enter in a 4 digit PIN.
  8. Enable Siri if you wish
  9. Configure Touch if you wish
  10. Enabling Sharing on both Apple and Developers.
  11. Install Meraki and Enroll in Meraki MDM if applicable - see below.
  12. You will start getting prompted for credentials
    • If the pop up references iTunes account then this is your iTunes password and will need to be entered for each application that needs to get installed.
    • If the pop up references Royal Exchange then this is your Royal computer/email password and should only need to get entered once.




BYOD - Personal iOS devices

  1. Install Meraki per the instructions below.
  2. When you call into IT please let them know if it's a personal or corporate device.

  3.  


iTunes email account


  1. Create a new iTunes account using your [email protected] email address


Updating to the latest iOS

  1. Go to Settings > General > Software Update
  2. If there is an update please do it

Enroll in Meraki MDM


  1. From the device, open: m.meraki.com
  2. Enter your Network ID: 032-883-6123

  3. Press Register

  4. In the profile that appears, press 'install', then 'install' again to confirm

  5. Call IT at 916-226-2100


 

Option A - Install MDM and Email. You will have not have certificate warning but Royal can track/wipe your device.
  1. Follow the steps above for Meraki MDM
  2. Tell IT that it's a personal device and we will tag accordingly.

Option B - Configure Email.  You might have to deal with random certificate trust warnings.

  1. Go to Settings > Mail, Contacts, Calendars
  2. Click Add Account
  3. Select Exchange
  4. Put in your Royal email address and your computer password
  5. If you get a warning about a Certificate not being trusted select Trust Anyway