How to delete your old Mail profile and create a new one


  1. Go to Start/Windows Logo
  2. Click on Control Panel
  3. In the top right search bar type in Mail
  4. Click on Mail (Microsoft Outlook 2016) (32-bit)
  5. Click on Remove
  6. Click on Yes 
  7. Press OK
  8. Open Outlook and setup a new profile
  9. If you are prompted for credentials enter in your email address and your computer/email password




(must be logged into Office365 for video to play)